top of page

About your Hire

How to use your e-Bike...
Bike goldnobackground_edited.png
How to fix a flat tyre...

How your bike works

BRAKES: The lever located on the Left Hand side of the handlebar is your Rear Brake lever. The lever located on the Right Hand side of the handlebar is your Front Brake lever. You should ride AT ALL TIMES with at least one finger resting over your brake levers, allowing you to act quickly when you need to slow down. The most effective way to brake is to gently apply both the front & rear brakes at the same time.

GEARS: On most of our bikes, you'll find only one gear shifter. That can be found underneath the Right Hand side of the handlebar. There are two levers - one that sits close to your thumb (larger lever) and one that sits behind it. The lever closest to your thumb (larger lever) will select an easier gear that will help you climb uphill. The lever tucked behind will select a harder gear that you will use when you want to go faster down the hill or across the flats. Use the gears to adjust your pedalling speed as the terrain changes (uphill or downhill)

ADJUSTABLE SEATPOST: If you have hired one of our Dual Suspension Mountain Bikes or Electric Mountain Bikes, you will have an adjustable seatpost which can be operated with a lever sitting below the left hand side of the handlebar. To drop the saddle, simply push the lever in with your thumb and sit down on the saddle until it stops moving down and release the lever. To lift the seatpost back up, press the lever and unweight the saddle (ie: lift your butt off the seat). 

How to turn your e-bike on

How Turn your e-Bike on

Firstly, locate the power button using the diagrams below to identify the system you are using. When powering on your e-Bike, it is best to be stationary and off the bike. Press and hold the power button for 1 - 2 seconds and wait for the power-on sequence to complete. If an error code presents, take note of the number and try powering off and on again. 

Now, select the appropriate assistance mode using the up/down select buttons. (See below for a guide on the buttons for each brand)



How to ride your e-bike

How to ride your e-bike

Now you have turned your e-Bike on, choose an appropriate Assistance Mode - it's best to have it on a lower level of assistance when getting going and navigating tighter areas. You'll feel the motor start working when you start pedalling.

You'll still need to use your gears to change how fast your legs spin - as the terrain changes and the speed of your bike changes, changing gears helps keep pedalling consistent and comfortable. 

The e-Bike's motor works more efficiently when you maintain a higher pedalling speed, meaning you'll get more range out of the battery and your knees will thank you for it!

PLEASE ONLY CHANGE ONE GEAR AT A TIME. Failure to do so may result in damage of the drivetrain components.


How to fix a flat tyre

Flat tyres happen. 

View the video below and follow the steps to fix it yourself. You should have all of the necessary tools and parts required in a tool tube or saddle bag attached to the bike. If you are still having trouble, please don't hesitate to call us - we will do our best to help.

How to fix a flat tyre
bottom of page